Cuirimíd fáilte roimh comhfhreagras i nGaeilge.
We offer discounts on most shows - concessions apply to under 18 year olds, students, senior citizens and the unwaged. Proof of eligibility and ID required. 10% discount for groups of 10+. Some exceptions apply.
For the safety of customers and staff and to ensure compliance with Government guidelines on social distancing and mingling, the bar is currently not open.
Please let us know - when booking your tickets - of any special requirements so we can make your visit as enjoyable as possible. If you book online, you should phone or email us email@example.com to let us know of any special requirements. The Town Hall Theatre main auditorium and the Black Box auditorium are fully accessible to wheelchair users. The Town Hall Studio is not accessible to wheelchair users.
Late Admission cannot be guaranteed and can only occur if there is a suitable break in the performance. Please aim to arrive 20 mins before advertised time and please allow adequate time for traffic and parking.
Special rates for school group bookings apply for selected shows; please contact firstname.lastname@example.org for more information.
Looking for the ideal gift? One to suit every taste? Then why not treat someone special to a Town Hall Theatre Gift Voucher available at the Box Office.
All children must be accompanied by an adult. Children up to two years of age are admitted free of charge (to performances suitable for children). However, in the event of shows that are specifically for the under-two age group, an admission charge will apply. For health and safety reasons, buggies and carrier chairs are not allowed into the auditorium and can be stored in a designated area of the foyer.
Town Hall Theatre is committed to providing a safe environment and a positive experience for all children with whom we interact. In accordance with guidelines outlined in "Children First, National Guidelines for the Protection and Welfare of Children", we believe that the welfare of children is of paramount importance; thus we have created a very comprehensive Child Protection Policy. If you wish to receive a copy of this policy, please contact the Theatre Manager at email@example.com
We regret that tickets normally cannot be exchanged or refunded unless a performance is cancelled or abandoned - your statutory rights are not affected. However, in the current Covid-19 circumstances, we respectfully ask if you feel unwell or have been in contact with someone who is unwell, has travelled from abroad and/or is isolating, please do not attend any of our performances. Please refer to HSE.ie for full public health advice on Covid-19 and contact our Box Office who will offer you the option of a full refund or a credit on your account.
Please note mobile phones and pagers must be switched off; no cameras, no recording; smoking and use of electronic cigarettes is prohibited; Management reserves the right to confiscate offending equipment and offenders will be removed without refund; Management reserves the right to refuse admission; ticketholders enter the venue at their own risk and assume all responsibility for their property. We thank you in advance for your co-operation and support and we hope you enjoy your visit.
We welcome your thoughts and views on any aspect of our work - our programme, our communications, our customer care - anything! Feel free to e mail the Theatre Manager directly and in confidence on any matter at firstname.lastname@example.org
Once you have booked tickets with the Town Hall Theatre, your details will be held on our database. We will not share that with any third party. From time to time, we may send you information about the Town Hall Theatre's programme of events. If you do not wish to receive this information, please tell us at the time of booking or email email@example.com
Our website may store some information (known as a cookie) on your computer. Cookies help you get the best out of the site and help us provide you with a better service. They cannot be used to identify you personally. You can read more or update your consent here.
E-mail us or send or drop in a postcard with your name and address to:
Town Hall Theatre,
Town Hall Theatre
Telephone / Box Office: 091-569777
We are located at Courthouse Square Galway, 6 minutes walk from Eyre Square and 10 minutes walk from the city’s train and bus stations.
There are 2 bike rails at Courthouse Square – one outside St Nicholas Primary School and one at the side of the Courthouse. Please use the bike rails - do not attach your bike to railings.
There are Coca Cola Zero Bike-Share Stations nearby, at Woodquay and opposite Galway Cathedral https://www.bikeshare.ie/
The closest bus stops are on nearby St Francis Street. Both Bus Eireann and City Direct operate along multiple routes in Galway and all bus routes from/to the Westside and most cross-city routes pass close to the Town Hall Theatre. For details, see link http://www.galwaytransport.info/2009/07/city-bus-services.html
There is normally sufficient on street parking in the environs of the Theatre and at Woodquay in the evenings. However, please allow for 5-10 minutes to find a space (and more at festival and especially Novena times). If spaces are unavailable, there are car parks at Galway Cathedral (5 mins walk) and the Dyke Road (7 mins walk).
Over the past few months, the Town Hall team have been working hard to put in place a range of measures to ensure a safe, comfortable and enjoyable experience for all our patrons. The suite of Covid-19 safety measures now in place include reduced capacity for each of our venues, socially distanced seating arrangements (currently 2m between groups) and wearing of face coverings. Initially, events will typically be of 60-70 minute duration without interval. For the safety of customers and staff, the bar will not initially open. Other safety measures include hand sanitiser dispensers at entrances and throughout the building, one-way systems, contact tracing capacity, increased and enhanced cleaning regime, increased and enhanced air handling, contactless ticketing, contactless payment where feasible, PPE protocols to include protective screens at public-facing desks, social distanced queueing, extensive and clear Covid-19 signage throughout the building reminding us all to observe social distancing, cough etiquette and hand hygiene, managed bathroom queuing, non-twist taps and paper towels instead of hand driers in public bathrooms and dressing rooms, capacity limit on stage numbers and in all backstage rooms, removal of excess furniture from public areas and the removal of brochures and fliers from public display.
To ensure patrons can have a safe and enjoyable trip to the theatre with family and friends, we ask all patrons to be aware of the following new measures in place:
Tickets and contact tracing: All tickets must be purchased in advance - online or via phone. No hard copy tickets will be issued. After you have purchased your ticket, it will be emailed to you. Please ensure to bring this information with you on the day of the event. Note our box office will not be open for ticket collection. The contact details you provide at the point of booking will be used for contact tracing if required. Under 12’s must be accompanied by an adult over the age of 18 at all times.
Symptoms: We respectfully ask if you feel unwell or have been in contact with someone who is unwell, has travelled from abroad and/or is isolating, please do not attend any of our performances. Please refer to HSE.ie for full public health advice on Covid-19 and contact Box Office who will offer you the options of a full refund or a credit on your account.
Face coverings: All patrons and staff must wear a face covering. Please bring your own face covering.
Physical distance: Please ensure to keep your distance from audience members that are not with your group. Seating will be organised so that each booking is seated 2m from another. Group bookings will be limited to 6 persons from a maximum of 3 households. Please book tickets responsibly, within Government guidelines.
On arrival: Please arrive on time, ideally at least 20 minutes before the event begins. One of our staff will meet you at the entrance to check your name and ticket – please have this information ready. They will show you where to go. Please use the hand sanitiser available at the entrance and in the foyer. At the entrance to the auditorium, another staff member will indicate where your seat is. Audience members should proceed straight to their assigned seats when they arrive to the venue. Please note the bar will not be open.
Building circulation, access and egress: A one way system is in place. Please follow staff direction and the signage on the floor and the walls. When the event is over, a member of staff will indicate when your section is to leave.
Capacities: The capacity for our events is currently capped at 50 persons including performers, crew, staff and audience. Our toilet facilities are for customer use only and will have capacities displayed on the door - a member of staff will manage numbers entering.
Cleaning: We have an increased and enhanced cleaning regime in place to ensure that the venue is clean and hygienic at all times. Our venues will be cleaned between all performances.
The above measures have been put in place to maintain the safety of all who attend and visit the Town Hall and Black Box Theatres. Our staff have undergone extensive re-training and are here to help. If you have any questions – just ask! We will be delighted to assist you. Thank you for your co-operation - and we hope you enjoy your visit! And again – welcome back!